From June 2020 to May 2024, I worked as a UX designer of digital products and services at KOMiT a.m.b.a, a significant player in the free school community within the private sector. KOMiT specializes in ERP systems by developing exclusive financial software solutions and has one of Denmark's most popular communication platforms in the portfolio in its segment. Initially hired at ViGGO.DK A/S which was later acquired by KOMiT a.m.b.a during my tenure, I led UX/UI design projects tailored to the educational sector across web, apps, and, desktop solutions. Utilizing cutting-edge technologies, I collaborated effectively with cross-functional teams, navigating through technological constraints and user needs to develop intuitive software solutions grounded in user-centric research methods such as A/B testing, the user innovation management model, contextual inquiry, and ethnographic field study techniques. During my early days with the company, I provided customer support and conducted educational sessions for teachers and principals to optimize platform usage while having the role as UX/UI Designer as well. Further, I held presentations at conferences for a bigger audience. communicating our company visions and on-going projects.
Approaching new projects with keen curiously, I immersed myself thoroughly in each topic, aiming to master the domain before delving into design work. This comprehensive understanding enabled me to synthesize information and craft testable solutions. As the sole UX/UI designer for over 10 software solutions, I frequently adapted accordingly to diverse projects and changing schedules while continuously aligning with business goals. Leading UX/UI design projects involved assisting in Azure backlog item prioritization and strategically designing solutions based on in-depth research data. This process included developing personas, mapping user journeys, designing user flows, creating storyboards and mockups, and iteratively developing low- and high-fidelity prototypes, refined through end-user evaluation.
Throughout my tenure at KOMiT, a strategic pivot towards unifying existing solutions with ongoing projects was a necessity hence implementing a new design guide. This initiative exemplified the importance traits such as adaptability and vision, and my commitment to pragmatic and strategic innovation, collaborative problem-solving, and pushing boundarious with tech limitations and development constraints in mind.
This whole journey honed my ability to design user-centered products for end customers.
Problem scoping, User Research, Analysis of Qualitative Data, Concept Development, Sketching, developing Persona, mapping user journeys, Storyboarding, Digital Design, UI and UX Design, User Evaluation.